Mayvenn is a beauty company based in Oakland, California that sells many styles of 100% virgin human hair to professional stylists. Founded in 2012, Mayvenn started out of a box in the trunk of the CEO’s, Diishan Imira, car. The company is a black-owned business for people of colour.
“Mayvenn began with the idea that if people of color are spending billions of dollars on beauty products, we should also have ownership in the businesses that sell those products. Furthermore, those products should be of the highest quality and delivered with world-class customer service.
We created the Mayvenn platform so that the salons and hairstylists in our community could be the retailers of these products, allowing their customers to shop in a dignified way while receiving the best products and services for their hard-earned money.” - Diishan Imira.
Mayvenn guarantees their customers satisfaction, affordable prices, the highest quality, and respect from a brand that is trustworthy. They also offer a 30-day money-back guarantee, so there is no risk in trying their wide range of products.
Currently, their product line includes Virgin Straight, Virgin Body Wave, Virgin Loose Wave, Virgin Deep Wave, Dyed Virgin Hair, Virgin 360 Frontals, Virgin Frontals, Wigs, Clip-Ins, and Tape-Ins. These products are all offered with the options of Brazillian, Indian, Peruvian, and Malaysian hair types. They also offer curly and straight bundle sets at a discounted rate. If you purchase three or more bundles, Mayvenn will actually pay for the install by a certified Mayvenn stylist. The company has an app that connects customers to stylists in their area that are certified.
Mayvenn allows consumers to buy now and pay later with Quadpay - reducing the total price to 4 easy credit card payments. This is a fantastic option for customers and gives them a leg up over the competition.
Overall, the company offers top-rated products by their customers, and they top almost every list of best virgin hair companies. The best-rated product on their site is the Virgin Malaysian Body Wave Bundle with 459 reviews and a star rating of 4.9. The reviews are positive, many saying they will repurchase and purchase more in the future from the company.
An advantage of shopping with Mayvenn is that your purchase is virtually risk-free. They offer 30-day refunds of unaltered hair, no questions asked. They also offer a 30-day exchange after you’ve worn, dyed, or trimmed the hair. If you’re not satisfied, they will help you until you are. Their hair is unprocessed and has not been treated with any chemicals, which makes it the perfect base for dying and trimming to match natural hair. Their products are an excellent investment because they will last through multiple installs with ease. Their bundle program, where they cover the install if you purchase three or more bundles, is unprecedented.
Many reviews claim that Mayvenn delivers on what they promise - high-quality product that lasts and is risk-free. Customers boast that the products come exactly as they are shown on the website, and they are a fantastic product.
The main complaint about Mayvenn’s products is that there is some shedding, but that is typical for these types of wigs and extensions. It’s not excessive, and most customers are fine with the small issue.
Mayvenn has proven to have a successful business model by leveraging stylists to sell their product. With support from celebrities like Serena Williams, hairstylist Tokyo Stylez and businesses like VC firm Andreessen Horowitz and Trinity Ventures. Customers love Mayvenn, and they trust the brand will deliver on all of their promises as they have been doing since 2012.